Terms and Conditions
Service Guarantee
At Paul’s Gardening and Maintenance, we are committed to providing top-notch service to our customers. Our service guarantee ensures that all gardening and maintenance work is carried out with the highest level of professionalism and care. We prioritize customer satisfaction and always strive to exceed expectations.
We take pride in our work and are dedicated to delivering exceptional results. Whether it's landscaping, shed building, decking, or regular garden maintenance, we are here to ensure that your outdoor space looks its best all year round.
Expectation Policy
We want our customers to be completely satisfied with our services. If for any reason you are not happy with the results, please get in touch with us. We will work with you to address any concerns and make sure that you are delighted with the outcome.
Your satisfaction is our priority, and we are committed to resolving any issues to your full satisfaction. Customer loyalty is important to us, and we aim to build trust and confidence through our transparent and customer-focused expectation policy.
Deposit & Cancellation Policy
For large jobs, a non-refundable deposit of £75 is required at the time of booking to secure reservation. If you need to cancel, please note that cancellations made within 48 hours of the scheduled appointment will incur cancellation fee equal to the deposit. We appreciate your understanding and cooperation with these policies, as they help us manage our scheduling effectively. If you have any questions or need further clarification, feel free to reach out.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments (Cash)